This Course is By Invitation Only
Mastering Feedback: Construct, Communicate and Conquer
Singapore University of Social Sciences (SUSS)
About this course
Mastering Feedback: Construct, Communicate and Conquer is designed for supervisors and leaders to elevate their leadership and communication skills through the nuanced art of feedback. It aims to equip participants with the knowledge and techniques to become proficient in fostering an environment of openness, continuous improvement and collaboration.
Course Access Period
Please note that this is an online self-paced microlearning course where learners will be granted access from 1 Mar 2024 to 31 Mar 2024.
What you will learn
By the end of the course, participants will be able to:
- Understand the nuances of feedback and its importance in the workplace.
- Navigate and overcome barriers to giving and receiving feedback across different leadership roles, fostering a culture of resilience and open-mindedness.
- Construct effective feedback using structured approaches to drive change and improvement.
- Enhance communication skills to deliver feedback effectively in a clear, respectful and constructive manner.
- Manage various responses to feedback and sustain the feedback process to ensure positive outcomes and ongoing development.