This Course is By Invitation Only
Practical Problem-Solving for Workplace Contexts
Empower Your Decisions: Solve Workplace Challenges with Confidence
About this course
Course overview
Effective problem-solving is essential in any workplace. This course offers a structured approach to identifying, analysing, and resolving challenges. Through interactive activities, participants will enhance their critical thinking skills and apply a practical framework to make confident, well-informed decisions.
Target learners
- Early to mid-career professionals seeking to enhance problem-solving capabilities
- Team leaders and managers responsible for decision-making
- Employees involved in project management or continuous improvement initiatives
- Anyone interested in structured approaches to workplace challenges
Learning outcomes
At the end of the course, you will be able to:
- Describe the importance of problem-solving in workplace contexts and summarise a structured problem-solving framework.
- Identify key concepts related to workplace problems and explain the fundamental principles of effective problem-solving.
- Classify different types of workplace problems based on complexity and context.
- Discuss the role of critical thinking in problem-solving processes.
- Outline the steps involved in evaluating and implementing workplace solutions.
Duration
6 modules completed over 4 weeks, including interactive activities, quizzes, and reflective exercises.
Module structure
Session 1: Introduction to Problem Solving
Session 2: Identifying and Defining the Problem
Session 3: Brainstorming Solutions
Session 4: Evaluating Solutions
Session 5: Implementing and Monitoring the Solution
Session 6: Summary and Applying the Problem-Solving Framework
Certificate
Upon successfully completing 100% of the course, learners will receive a certificate of completion.
